- 01What PayPal data does Well pull into Qonto?
- PayPal streams completed payments, refunds, disputes, holds, and currency-conversion events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Qonto as supplier invoice PDFs pushed via OAuth to /v2/supplier_invoices, with the PayPal event ID preserved on the entry for audit.
- 02How does Well match PayPal records to entries in Qonto?
- Well scores every candidate match between PayPal records and existing Qonto entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Qonto updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 03Does Well handle multi-currency records between PayPal and Qonto?
- PayPal carries the original transaction currency on every record and Qonto natively ledgers in multiple currencies. Well preserves the original amount, applies your Qonto chart-of-accounts conversion rules at posting time, and Well writes both the source and converted amounts onto the record it posts to Qonto, so the entry keeps both sides of the trade.
- 04Can I customise which PayPal fields are sent to Qonto?
- From the integration settings page you can override the default mapping field-by-field between PayPal and Qonto, ignore fields you do not want synced, or attach computed values from your connected data (tax tag, GL code, project). Custom mappings are versioned and take effect from the next reconciled record forward, so records you have already finished in Qonto keep the mapping they were created with.
- 05What happens if a PayPal record fails to post to Qonto?
- When a record fails to post to Qonto (validation rule, missing field, transient 5xx), Well retries automatically with backoff. Auth failures short-circuit the retry loop and notify the workspace owner; schema rejections are kept on the integration status page with a one-click retry-after-fix action pointing back at the original PayPal record. Nothing silently drops.
- 06How does Well authenticate with PayPal and Qonto?
- PayPal's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, once a record clears the matching threshold Well posts it directly to Qonto over the connected API; the credential is held per-workspace and never exchanged across tenants. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and PayPal hosts outside the EU; Well processes records per the storage region configured for your workspace.