- 01What Stripe data does Well pull into Qonto?
- Stripe streams charges, refunds, payouts, customers, disputes, and subscription events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Qonto as supplier invoice PDFs pushed via OAuth to /v2/supplier_invoices, with the Stripe event ID preserved on the entry for audit.
- 02Will every Stripe record post to Qonto automatically?
- Not always. Within seconds of Stripe firing the event, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well posts the record directly to Qonto over the connected API and verifies the response before marking it done. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 03What happens to historical Stripe data when I first connect to Qonto?
- Stripe exposes the last two years through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Qonto ledger, and re-running the backfill is safe because Well tracks the Stripe record IDs and updates existing Qonto entries instead of duplicating them.
- 04What happens if a Stripe record fails to post to Qonto?
- When a record fails to post to Qonto (validation rule, missing field, transient 5xx), Well retries automatically with backoff. Auth failures short-circuit the retry loop and notify the workspace owner; schema rejections are kept on the integration status page with a one-click retry-after-fix action pointing back at the original Stripe record. Nothing silently drops.
- 05What happens if I disconnect Stripe or Qonto?
- Disconnecting Stripe stops the flow at the source. Well asks the Stripe MCP server to revoke the access token; Stripe returns confirmation and stops streaming events the moment it is acknowledged. Anything Well already wrote to Qonto before the disconnect stays in Qonto; the connection only stops further writes. Records held for review in Well remain in the queue so you can finish them by hand. Reconnecting later resumes from the last successful sync, not from scratch.
- 06How does Well authenticate with Stripe and Qonto?
- Stripe's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, once a record clears the matching threshold Well posts it directly to Qonto over the connected API; the credential is held per-workspace and never exchanged across tenants. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and Stripe hosts outside the EU; Well processes records per the storage region configured for your workspace.