- 01What PayPal data does Well pull into Xero?
- PayPal streams completed payments, refunds, disputes, holds, and currency-conversion events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Xero as draft bills via email-in, with contact, dates, totals, line items, and tax type extracted by Hubdoc, with the PayPal event ID preserved on the entry for audit.
- 02How often does PayPal data sync to Xero?
- PayPal pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Xero within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match PayPal records to entries in Xero?
- Every PayPal charge is scored against your open Xero sales invoices and existing customer records on customer name, amount, currency, and reference. Above 85% the charge collapses onto the right invoice and Xero reconciliation builds the matched journal entry in Well's ledger, the ledger accounts mapped and the matched customer and payment pre-filled, ready for you to post to Xero. Between 55% and 85% the candidate list is queued for review with the alternative customers ranked.
- 04What happens to historical PayPal data when I first connect to Xero?
- PayPal exposes the last full year through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Xero ledger, and re-running the backfill is safe because Well tracks the PayPal record IDs and updates existing Xero entries instead of duplicating them.
- 05Does Well handle multi-currency records between PayPal and Xero?
- PayPal carries the original transaction currency on every record and Xero natively ledgers in multiple currencies. Well preserves the original amount, applies your Xero chart-of-accounts conversion rules at posting time, and both the source and converted amounts ride on the document Well forwards to Xero, so the Xero entry you post keeps both sides of the trade.
- 06How does Well authenticate with PayPal and Xero?
- PayPal's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Xero email-in address once it clears the matching threshold; Xero creates the draft record from it and you confirm and post it. Well holds no write credential to Xero. Tokens are encrypted at rest and in transit under TLS 1.3. PayPal and Xero together cover multiple regions; Well's storage region is configured per workspace.