- 01What Razorpay data does Well pull into Melio?
- Razorpay streams captured payments, refunds, settlements, disputes, subscription cycles, and paid invoices to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Melio as bills via email-in at @invoicesmelio.com, with vendor, amount, and due date populated by Smart Bill Capture, with the Razorpay event ID preserved on the entry for audit.
- 02How often does Razorpay data sync to Melio?
- Razorpay pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Melio within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match Razorpay records to entries in Melio?
- Well scores every candidate match between Razorpay records and existing Melio entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Melio updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 04Does Well handle multi-currency records between Razorpay and Melio?
- Razorpay carries the original transaction currency on every record, but Melio ledgers in a single base; Well preserves the source currency, attaches the FX rate at the timestamp of the event, and the converted figure and the source amount both travel on the document Well forwards to Melio, so both sides of the trade are visible when you post.
- 05Can I customise which Razorpay fields are sent to Melio?
- The default mapping connects each Razorpay record to the Melio bill shape (vendor, amount, due date, approval policy). Settings let you override the vendor source, swap default approvers, attach a different document on the bill, or pull GL codes from your connected data. Mapping versions are immutable for already-paid bills so audit traces stay intact.
- 06How does Well authenticate with Razorpay and Melio?
- Razorpay's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Melio email-in address once it clears the matching threshold; Melio creates the draft record from it and you confirm and post it. Well holds no write credential to Melio. Tokens are encrypted at rest and in transit under TLS 1.3. Razorpay and Melio together cover multiple regions; Well's storage region is configured per workspace.