- 01What Razorpay data does Well pull into Bill.com?
- Razorpay streams captured payments, refunds, settlements, disputes, subscription cycles, and paid invoices to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Bill.com as bills via email-in inbox, with vendor, invoice number, amount, and due date populated by Bill.com's IVA OCR, with the Razorpay event ID preserved on the entry for audit.
- 02How often does Razorpay data sync to Bill.com?
- Razorpay pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Bill.com within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match Razorpay records to entries in Bill.com?
- Well scores every candidate match between Razorpay records and existing Bill.com entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Bill.com updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 04Does Well handle multi-currency records between Razorpay and Bill.com?
- Razorpay carries the original transaction currency on every record and Bill.com natively ledgers in multiple currencies. Well preserves the original amount, applies your Bill.com chart-of-accounts conversion rules at posting time, and both the source and converted amounts ride on the document Well forwards to Bill.com, so the Bill.com entry you post keeps both sides of the trade.
- 05Can I customise which Razorpay fields are sent to Bill.com?
- The default mapping connects each Razorpay record to the Bill.com bill shape (vendor, amount, due date, approval policy). Settings let you override the vendor source, swap default approvers, attach a different document on the bill, or pull GL codes from your connected data. Mapping versions are immutable for already-paid bills so audit traces stay intact.
- 06How does Well authenticate with Razorpay and Bill.com?
- Razorpay's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Bill.com email-in address once it clears the matching threshold; Bill.com creates the draft record from it and you confirm and post it. Well holds no write credential to Bill.com. Tokens are encrypted at rest and in transit under TLS 1.3. Razorpay and Bill.com together cover multiple regions; Well's storage region is configured per workspace.