- 01What PayPal data does Well pull into Ramp?
- PayPal streams completed payments, refunds, disputes, holds, and currency-conversion events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Ramp as draft bills via email-in at the @ap.ramp.com address, with invoice number, vendor, payment details, and line items pre-filled by Ramp's OCR, with the PayPal event ID preserved on the entry for audit.
- 02How often does PayPal data sync to Ramp?
- PayPal pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Ramp within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match PayPal records to entries in Ramp?
- Well scores every candidate match between PayPal records and existing Ramp entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Ramp updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 04What happens to historical PayPal data when I first connect to Ramp?
- PayPal exposes the last full year through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Ramp ledger, and re-running the backfill is safe because Well tracks the PayPal record IDs and updates existing Ramp entries instead of duplicating them.
- 05Does Well handle multi-currency records between PayPal and Ramp?
- PayPal carries the original transaction currency on every record, but Ramp ledgers in a single base; Well preserves the source currency, attaches the FX rate at the timestamp of the event, and the converted figure and the source amount both travel on the document Well forwards to Ramp, so both sides of the trade are visible when you post.
- 06How does Well authenticate with PayPal and Ramp?
- PayPal's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Ramp email-in address once it clears the matching threshold; Ramp creates the draft record from it and you confirm and post it. Well holds no write credential to Ramp. Tokens are encrypted at rest and in transit under TLS 1.3. PayPal and Ramp together cover multiple regions; Well's storage region is configured per workspace.