- 01What Ramp data does Well pull into Freshbooks?
- Ramp streams card transactions, approved bills, reimbursements, vendor records, and policy events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Freshbooks as expenses (or bills on the Select plan) via email-in, with merchant, total, and tax populated, with the Ramp event ID preserved on the entry for audit.
- 02How often does Ramp data sync to Freshbooks?
- Ramp pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Freshbooks within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03Will every Ramp record post to Freshbooks automatically?
- Not always. Within seconds of Ramp firing the event, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well forwards the reconciled document to your Freshbooks email-in address and Freshbooks drafts the record from it for you to confirm. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 04How does Well match Ramp records to entries in Freshbooks?
- Ramp transactions are scored against open Freshbooks entries on counterparty, amount, date proximity, and reference; above 85% the bank line reconciles automatically and posts to the right account, between 55% and 85% the candidate Freshbooks entries are surfaced for sign-off, below 55% the line stays open and is added to a review queue.
- 05Does Well handle multi-currency records between Ramp and Freshbooks?
- Ramp reports a single base currency; Well stores the value verbatim and tags the record so your Freshbooks ledger can apply its own conversion rule at posting time. Exchange-rate fields are not synthesised, so the Freshbooks entry carries the unchanged Ramp amount and the conversion is owned by the Freshbooks accounting policy.
- 06How does Well authenticate with Ramp and Freshbooks?
- Ramp's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Freshbooks email-in address once it clears the matching threshold; Freshbooks creates the draft record from it and you confirm and post it. Well holds no write credential to Freshbooks. Tokens are encrypted at rest and in transit under TLS 1.3. Ramp and Freshbooks together cover multiple regions; Well's storage region is configured per workspace.