- 01What PayPal data does Well pull into Melio?
- PayPal streams completed payments, refunds, disputes, holds, and currency-conversion events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Melio as bills via email-in at @invoicesmelio.com, with vendor, amount, and due date populated by Smart Bill Capture, with the PayPal event ID preserved on the entry for audit.
- 02How often does PayPal data sync to Melio?
- PayPal pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Melio within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match PayPal records to entries in Melio?
- Well scores every candidate match between PayPal records and existing Melio entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Melio updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 04What happens to historical PayPal data when I first connect to Melio?
- PayPal exposes the last full year through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Melio ledger, and re-running the backfill is safe because Well tracks the PayPal record IDs and updates existing Melio entries instead of duplicating them.
- 05What happens if I disconnect PayPal or Melio?
- Disconnecting PayPal stops the flow at the source. Well asks the PayPal MCP server to revoke the access token; PayPal returns confirmation and stops streaming events the moment it is acknowledged. Anything you already reviewed and posted in Melio is Melio's own record and is untouched; Well never held a write credential to it. Records held for review in Well remain in the queue so you can finish them by hand. Reconnecting later resumes from the last successful sync, not from scratch.
- 06How does Well authenticate with PayPal and Melio?
- PayPal's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Melio email-in address once it clears the matching threshold; Melio creates the draft record from it and you confirm and post it. Well holds no write credential to Melio. Tokens are encrypted at rest and in transit under TLS 1.3. PayPal and Melio together cover multiple regions; Well's storage region is configured per workspace.