- 01What Stripe data does Well pull into QuickBooks?
- Stripe streams charges, refunds, payouts, customers, disputes, and subscription events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to QuickBooks as bills or receipts via email-in at the @qbodocs.com address, with vendor, date, and amount populated by QuickBooks, with the Stripe event ID preserved on the entry for audit.
- 02How often does Stripe data sync to QuickBooks?
- Stripe pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches QuickBooks within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03Will every Stripe record post to QuickBooks automatically?
- Not always. Within seconds of Stripe firing the event, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well forwards the reconciled document to your QuickBooks email-in address and QuickBooks drafts the record from it for you to confirm. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 04What happens if a Stripe record fails to post to QuickBooks?
- When a record fails to post to QuickBooks (validation rule, missing field, transient 5xx), Well retries automatically with backoff. Auth failures short-circuit the retry loop and notify the workspace owner; schema rejections are kept on the integration status page with a one-click retry-after-fix action pointing back at the original Stripe record. Nothing silently drops.
- 05What happens if I disconnect Stripe or QuickBooks?
- Disconnecting Stripe stops the flow at the source. Well asks the Stripe MCP server to revoke the access token; Stripe returns confirmation and stops streaming events the moment it is acknowledged. Anything you already reviewed and posted in QuickBooks is QuickBooks's own record and is untouched; Well never held a write credential to it. Records held for review in Well remain in the queue so you can finish them by hand. Reconnecting later resumes from the last successful sync, not from scratch.
- 06How does Well authenticate with Stripe and QuickBooks?
- Stripe's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your QuickBooks email-in address once it clears the matching threshold; QuickBooks creates the draft record from it and you confirm and post it. Well holds no write credential to QuickBooks. Tokens are encrypted at rest and in transit under TLS 1.3. Stripe and QuickBooks together cover multiple regions; Well's storage region is configured per workspace.