- 01What Ramp data does Well pull into QuickBooks?
- Ramp streams card transactions, approved bills, reimbursements, vendor records, and policy events to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to QuickBooks as bills or receipts via email-in at the @qbodocs.com address, with vendor, date, and amount populated by QuickBooks, with the Ramp event ID preserved on the entry for audit.
- 02How does Well match Ramp records to entries in QuickBooks?
- Ramp transactions are scored against open QuickBooks entries on counterparty, amount, date proximity, and reference; above 85% the bank line reconciles automatically and posts to the right account, between 55% and 85% the candidate QuickBooks entries are surfaced for sign-off, below 55% the line stays open and is added to a review queue.
- 03How does Well prevent duplicates when posting Ramp records to QuickBooks?
- Ramp sends each event with a stable resource ID that Well tracks against the QuickBooks ledger. Webhook replays (which Ramp can issue for delivery retries) are recognised by ID and either skipped or used to update the existing QuickBooks entry. Distinct records that look similar are caught by Well before posting, with the candidates surfaced in the review queue when confidence is ambiguous.
- 04Can I customise which Ramp fields are sent to QuickBooks?
- The default mapping covers every Ramp field your QuickBooks chart of accounts accepts (counterparty, amount, currency, reference, tax). From the integration settings page you can override mappings field-by-field, attach computed values from your connected data (GL code, project tag, tax bucket), or ignore fields QuickBooks does not need. Custom mappings are versioned and apply only to records reconciled after the change, so anything you have already reviewed and posted in QuickBooks is left exactly as it stands.
- 05What happens if I disconnect Ramp or QuickBooks?
- Disconnecting Ramp stops the flow at the source. Well asks the Ramp MCP server to revoke the access token; Ramp returns confirmation and stops streaming events the moment it is acknowledged. Anything you already reviewed and posted in QuickBooks is QuickBooks's own record and is untouched; Well never held a write credential to it. Records held for review in Well remain in the queue so you can finish them by hand. Reconnecting later resumes from the last successful sync, not from scratch.
- 06How does Well authenticate with Ramp and QuickBooks?
- Ramp's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your QuickBooks email-in address once it clears the matching threshold; QuickBooks creates the draft record from it and you confirm and post it. Well holds no write credential to QuickBooks. Tokens are encrypted at rest and in transit under TLS 1.3. Ramp and QuickBooks together cover multiple regions; Well's storage region is configured per workspace.