- 01What QuickBooks data does Well pull into Qonto?
- Well polls the QuickBooks API on a fixed cadence and pulls bills, customers, and tax codes polled hourly from QuickBooks Online. Well resolves and scores each counterparty, then writes supplier invoice PDFs pushed via OAuth to /v2/supplier_invoices into Qonto with the original QuickBooks record ID kept on the entry.
- 02Will every QuickBooks record post to Qonto automatically?
- Not always. On the next hourly pull from QuickBooks, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well posts the record directly to Qonto over the connected API and verifies the response before marking it done. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 03How does Well match QuickBooks records to entries in Qonto?
- Well scores every candidate match between QuickBooks records and existing Qonto entries on counterparty name, amount, date proximity, currency, and reference. Above 85% the record links to the historical entry and Qonto updates; between 55% and 85% the candidates are queued for sign-off; below 55% the record stays open with the candidate list available.
- 04How does Well prevent duplicates when posting QuickBooks records to Qonto?
- Well maintains a sync marker against QuickBooks so each window only pulls records strictly newer than the last successful sync; the QuickBooks record ID is then tracked into Qonto for second-line dedup. If the same record appears twice through a manual re-import or a sync marker rewind, Well recognises the ID and updates the existing Qonto entry rather than duplicating it.
- 05What happens if I disconnect QuickBooks or Qonto?
- Disconnecting QuickBooks stops the flow at the source. Well calls the QuickBooks OAuth revoke endpoint; the refresh token is invalidated and any in-flight access token is rejected on the next call. Anything Well already wrote to Qonto before the disconnect stays in Qonto; the connection only stops further writes. Records held for review in Well remain in the queue so you can finish them by hand. Reconnecting later resumes from the last successful sync, not from scratch.
- 06How does Well authenticate with QuickBooks and Qonto?
- QuickBooks runs a manual OAuth 2.0 flow that you approve inside QuickBooks; Well receives a refresh token scoped to the resources it needs to read. For the delivery side, once a record clears the matching threshold Well posts it directly to Qonto over the connected API; the credential is held per-workspace and never exchanged across tenants. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and QuickBooks hosts outside the EU; Well processes records per the storage region configured for your workspace.