- 01What Qonto data does Well pull into QuickBooks?
- Well polls the Qonto API on a fixed cadence and pulls supplier invoices and their attachments. Well resolves and scores each counterparty, then writes bills or receipts via email-in at the @qbodocs.com address, with vendor, date, and amount populated by QuickBooks into QuickBooks with the original Qonto record ID kept on the entry.
- 02Will every Qonto record post to QuickBooks automatically?
- Not always. At the next fifteen-minute polling window, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well forwards the reconciled document to your QuickBooks email-in address and QuickBooks drafts the record from it for you to confirm. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 03How does Well prevent duplicates when posting Qonto records to QuickBooks?
- Well maintains a sync marker against Qonto so each window only pulls records strictly newer than the last successful sync; the Qonto record ID is then tracked into QuickBooks for second-line dedup. If the same record appears twice through a manual re-import or a sync marker rewind, Well recognises the ID and updates the existing QuickBooks entry rather than duplicating it.
- 04Can I customise which Qonto fields are sent to QuickBooks?
- The default mapping covers every Qonto field your QuickBooks chart of accounts accepts (counterparty, amount, currency, reference, tax). From the integration settings page you can override mappings field-by-field, attach computed values from your connected data (GL code, project tag, tax bucket), or ignore fields QuickBooks does not need. Custom mappings are versioned and apply only to records reconciled after the change, so anything you have already reviewed and posted in QuickBooks is left exactly as it stands.
- 05What happens if a Qonto record fails to post to QuickBooks?
- When a record fails to post to QuickBooks (validation rule, missing field, transient 5xx), Well retries automatically with backoff. Auth failures short-circuit the retry loop and notify the workspace owner; schema rejections are kept on the integration status page with a one-click retry-after-fix action pointing back at the original Qonto record. Nothing silently drops.
- 06How does Well authenticate with Qonto and QuickBooks?
- Qonto runs a manual OAuth 2.0 flow that you approve inside Qonto; Well receives a refresh token scoped to the resources it needs to read. For the delivery side, Well forwards the reconciled document to your QuickBooks email-in address once it clears the matching threshold; QuickBooks creates the draft record from it and you confirm and post it. Well holds no write credential to QuickBooks. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and QuickBooks hosts outside the EU; Well processes records per the storage region configured for your workspace.