- 01Will every Qonto record post to Bill.com automatically?
- Not always. At the next fifteen-minute polling window, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well forwards the reconciled document to your Bill.com email-in address and Bill.com drafts the record from it for you to confirm. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 02What happens to historical Qonto data when I first connect to Bill.com?
- Qonto exposes the last three years through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Bill.com ledger, and re-running the backfill is safe because Well tracks the Qonto record IDs and updates existing Bill.com entries instead of duplicating them.
- 03Does Well handle multi-currency records between Qonto and Bill.com?
- Qonto carries the original transaction currency on every record and Bill.com natively ledgers in multiple currencies. Well preserves the original amount, applies your Bill.com chart-of-accounts conversion rules at posting time, and both the source and converted amounts ride on the document Well forwards to Bill.com, so the Bill.com entry you post keeps both sides of the trade.
- 04How does Well prevent duplicates when posting Qonto records to Bill.com?
- Well maintains a sync marker against Qonto so each window only pulls records strictly newer than the last successful sync; the Qonto record ID is then tracked into Bill.com for second-line dedup. If the same record appears twice through a manual re-import or a sync marker rewind, Well recognises the ID and updates the existing Bill.com entry rather than duplicating it.
- 05Can I customise which Qonto fields are sent to Bill.com?
- The default mapping connects each Qonto record to the Bill.com bill shape (vendor, amount, due date, approval policy). Settings let you override the vendor source, swap default approvers, attach a different document on the bill, or pull GL codes from your connected data. Mapping versions are immutable for already-paid bills so audit traces stay intact.
- 06How does Well authenticate with Qonto and Bill.com?
- Qonto runs a manual OAuth 2.0 flow that you approve inside Qonto; Well receives a refresh token scoped to the resources it needs to read. For the delivery side, Well forwards the reconciled document to your Bill.com email-in address once it clears the matching threshold; Bill.com creates the draft record from it and you confirm and post it. Well holds no write credential to Bill.com. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and Bill.com hosts outside the EU; Well processes records per the storage region configured for your workspace.