- 01What Mercury data does Well pull into QuickBooks?
- Mercury streams transactions, wires, ACH transfers, card payments, and counterparty records to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to QuickBooks as bills or receipts via email-in at the @qbodocs.com address, with vendor, date, and amount populated by QuickBooks, with the Mercury event ID preserved on the entry for audit.
- 02How often does Mercury data sync to QuickBooks?
- Mercury pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches QuickBooks within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03Will every Mercury record post to QuickBooks automatically?
- Not always. Within seconds of Mercury firing the event, Well scores the record on field completeness, counterparty strength, and policy fit. Above the 85% default auto-link threshold Well forwards the reconciled document to your QuickBooks email-in address and QuickBooks drafts the record from it for you to confirm. Between 55% and 85% the record waits in the review queue with the alternative matches ranked. Below the 55% default review threshold the record is refused and the candidate list kept so you can pin the right entry by hand.
- 04How does Well prevent duplicates when posting Mercury records to QuickBooks?
- Mercury sends each event with a stable resource ID that Well tracks against the QuickBooks ledger. Webhook replays (which Mercury can issue for delivery retries) are recognised by ID and either skipped or used to update the existing QuickBooks entry. Distinct records that look similar are caught by Well before posting, with the candidates surfaced in the review queue when confidence is ambiguous.
- 05Can I customise which Mercury fields are sent to QuickBooks?
- The default mapping covers every Mercury field your QuickBooks chart of accounts accepts (counterparty, amount, currency, reference, tax). From the integration settings page you can override mappings field-by-field, attach computed values from your connected data (GL code, project tag, tax bucket), or ignore fields QuickBooks does not need. Custom mappings are versioned and apply only to records reconciled after the change, so anything you have already reviewed and posted in QuickBooks is left exactly as it stands.
- 06How does Well authenticate with Mercury and QuickBooks?
- Mercury's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your QuickBooks email-in address once it clears the matching threshold; QuickBooks creates the draft record from it and you confirm and post it. Well holds no write credential to QuickBooks. Tokens are encrypted at rest and in transit under TLS 1.3. Mercury and QuickBooks together cover multiple regions; Well's storage region is configured per workspace.