- 01What Mercury data does Well pull into Bill.com?
- Mercury streams transactions, wires, ACH transfers, card payments, and counterparty records to Well over its MCP server. After Well resolves the counterparty and assigns a confidence score, the matched record posts to Bill.com as bills via email-in inbox, with vendor, invoice number, amount, and due date populated by Bill.com's IVA OCR, with the Mercury event ID preserved on the entry for audit.
- 02How often does Mercury data sync to Bill.com?
- Mercury pushes events to Well over its MCP server, so most records land within seconds of the underlying action. Each event is matched immediately and reaches Bill.com within a confidence window: above 85% it posts, 55-85% queues for review, below 55% is refused.
- 03How does Well match Mercury records to entries in Bill.com?
- Each Mercury debit is checked against the bills scheduled in Bill.com. Well scores on payee, amount, scheduled date, and currency; above 85% the bank line is auto-matched to the bill, the payment status updates in Bill.com, and the receipt is attached. Between 55% and 85% the candidate bills are surfaced for sign-off so you can confirm which bill the debit actually covers.
- 04Does Well handle multi-currency records between Mercury and Bill.com?
- Mercury reports a single base currency; Well stores the value verbatim and tags the record so your Bill.com ledger can apply its own conversion rule at posting time. Exchange-rate fields are not synthesised, so the Bill.com entry carries the unchanged Mercury amount and the conversion is owned by the Bill.com accounting policy.
- 05How does Well prevent duplicates when posting Mercury records to Bill.com?
- Mercury sends each event with a stable resource ID that Well tracks against the Bill.com ledger. Webhook replays (which Mercury can issue for delivery retries) are recognised by ID and either skipped or used to update the existing Bill.com entry. Distinct records that look similar are caught by Well before posting, with the candidates surfaced in the review queue when confidence is ambiguous.
- 06How does Well authenticate with Mercury and Bill.com?
- Mercury's MCP server handles authorisation directly; Well receives an access token through Dynamic Client Registration and never sees raw user credentials. For the delivery side, Well forwards the reconciled document to your Bill.com email-in address once it clears the matching threshold; Bill.com creates the draft record from it and you confirm and post it. Well holds no write credential to Bill.com. Tokens are encrypted at rest and in transit under TLS 1.3. Mercury and Bill.com together cover multiple regions; Well's storage region is configured per workspace.