- 01What Qonto data does Well pull into Xero?
- Well polls the Qonto API on a fixed cadence and pulls supplier invoices and their attachments. Well resolves and scores each counterparty, then writes draft bills via email-in, with contact, dates, totals, line items, and tax type extracted by Hubdoc into Xero with the original Qonto record ID kept on the entry.
- 02How often does Qonto data sync to Xero?
- Well polls the Qonto API every fifteen minutes for new records; new activity reaches the downstream target on the next polling cycle. Records collected during a polling window are matched in a batch, then ranked by confidence; the Xero write happens at the end of the window, never mid-sync.
- 03How does Well match Qonto records to entries in Xero?
- Qonto transactions are scored against open Xero entries on counterparty, amount, date proximity, and reference; above 85% the bank line reconciles automatically and posts to the right account, between 55% and 85% the candidate Xero entries are surfaced for sign-off, below 55% the line stays open and is added to a review queue.
- 04What happens to historical Qonto data when I first connect to Xero?
- Qonto exposes the last three years through its API on a connected account. The window Well actually pulls is configurable from the integration settings page; each record is matched against your existing Xero ledger, and re-running the backfill is safe because Well tracks the Qonto record IDs and updates existing Xero entries instead of duplicating them.
- 05How does Well prevent duplicates when posting Qonto records to Xero?
- Well maintains a sync marker against Qonto so each window only pulls records strictly newer than the last successful sync; the Qonto record ID is then tracked into Xero for second-line dedup. If the same record appears twice through a manual re-import or a sync marker rewind, Well recognises the ID and updates the existing Xero entry rather than duplicating it.
- 06How does Well authenticate with Qonto and Xero?
- Qonto runs a manual OAuth 2.0 flow that you approve inside Qonto; Well receives a refresh token scoped to the resources it needs to read. For the delivery side, Well forwards the reconciled document to your Xero email-in address once it clears the matching threshold; Xero creates the draft record from it and you confirm and post it. Well holds no write credential to Xero. Tokens are encrypted at rest and in transit under TLS 1.3. Qonto hosts in the EU and Xero hosts outside the EU; Well processes records per the storage region configured for your workspace.